August 2006 has seen us take delivery of a new rapid response vehicle for incident management. The vehicle is a police specification Volvo V70 fitted with our standard company livery and amber beacons.

 The vehicle is designed to get a Recovery Incident Manager to a serious incident scene quickly to allow us to work with our colleagues in the emergency services to clear major aterial roads quicker.

V68 – Mercedes Sprinter Heavy Service Van supplied by Rossetts.

Our rapidly expanding heavy rescue and recovery business has meant that we have re-invested again this month with the addition of a bespoke 4.5 tonne Mercedes Sprinter commercial service van. This vehicle is fitted with an extensive range of equipment for roadside assistance but also services as an incident support vehicle with the following major incident equipment fitted as standard:

• Pop up scene lights for working at night
• Under floor compressors and generators
• Cutting equipment
• High pressure air mats
• Cordless power tools for operation at remote scenes

This vehicle is so versatile that since it went into service it has been assisting our growing heavy commercial customer base every single day from flat batteries to assist trailers that need axles chaining up or providing cutting equipment to disentangle barriers at the scene of a major incident.

The pictures above show it out both day and night working in anger on a few recent incidents:

V67 – Isuzu Crewcab Speclift supplied by Ceejay Systems

The latest addition to our fleet of custom made rescue and recovery vehicles is an Isuzu NQR crewcab speclift. Due to the larger 7.5 tonne chassis, this vehicle is capable of towing substantially bigger vehicles and is helping provide a spread of resources for the ever growing 3.5 to 7.5 tonne casualty market.

It is equipped with a range of roadside assistance and recovery equipment, making it equally capable of assisting broken down motorists to get their vehicles running again, or to tow them home if a repair is not possible.

Due to the increasing demands of our customers we took the decision to open a new depot to help serve the North West areas of Surrey and in particular, the M25. The depot has two large commercial workshop bays, a substantial area of concreted outside storage combined with custom offices purely designed for rescue and recovery use.

The depot is now a very busy operational site supporting both the light and heavy sides of the business. Though all command and control facilities are still centrally handled through our Aldershot depot this new site gives us the ability to quickly respond to our customers needs in this important operational area.

Any calls for all depots are still centrally managed through our easy to remember freephone emergency hotline: 0800 330 999

Two New Isuzu Slidebeds

December see’s two major events within the company’s history. Firstly we see the arrival of the two first Isuzu NQR’s fitted with the new NEES 2 automatic gearbox. These two new vehicles were equipped to our standard slidebed specification by Ceejay Systems. The vehicles have a substantial payload, passenger carrying capacity of 6 persons plus operator along with remote control of both winch and hydraulic bed functions. Fitted with the latest satellite navigation system and PAS43 compliant retro-reflective sign writing, these vehicles represent the cutting edge of light recovery technology.

Recovering Light Vehicles with Ease	Damage Free, Every time

New Customer Information Centre

Secondly, we are pleased to announce the official opening of our new Customer Information Centre. Replacing our old control room, the new centre is focussed around delivering the information all of our customers require as we perform our services.

Handling in excess of an average of 120 jobs per day, the new customer information centre has been designed with high volume utilisation in mind. Equipped with the latest plasma screen technology with live traffic information allowing our customer information centre to remain fully aware of all incidents impacting on our current level of response.

The opening was conducted in an official ceremony by the Rt. Hon. Gerald Howarth MP for Aldershot on the 21st December 2005. Representatives of all the major customers to the UK industry were represented as Mr Howarth and guests were introduced to all the elements of a modern day rescue and recovery business.

This was followed by a short tour of some of the operational vehicles within the company including our new Renault heavy underlift, brand new Isuzu transporters and Honda European motorcycle.

Mr Howarth MP gets to grips with the latest technology	Industry customers look on during the guided tour

October saw the arrival of four new heavy vehicles to complement our extensive heavy recovery fleet. More detail can be found about these vehicles within the heavy recovery part of our services section of this website.

These new vehicles are as follows:

Taken delivery at the highly successful European Tow, this brand new Isuzu 7.5 tonne chassis with Ceejays spec lift is ideal in the front line of a modern day rescue and recovery business. Capable of recovery any light vehicle and some smaller light commercial vehicles, this roadside rescue vehicle highlights the recent investments McAllisters Recovery continually makes as the business continues to grow.

We have also purchased a two new heavy underlifts, the first is a brand new Dyson Commander Underlift with Pioneer axle heavy recovery vehicle based on a Volvo FM12. This vehicle is fully capable of recovering any commercial on the UK roads today and is fitted with the latest equipment, including maxireach boom, satellite navigation, rear reversing cameras and cab command for shortened loading times.

The second vehicle is an Iveco 180E23 underlift with 7 tonne underlift, capable of moving any mid-range commercial vehicle up to a weight of loaded 7.5 tonne vehicle. Ideally suited for cars right thorough to light commercial vehicles, this vehicle is flexible in any role.

In recent months due to the success of the business we have added three Isuzu based vehicles to the fleet. This includes two new 7.5t Isuzu crew cab slide bed recovery vehicles and a new crew cab Isuzu Spec-Lift with state of the art Century 211 recovery system. Combined with these three brand new vehicles an Iveco 75E15 Slidebed has recently been purchased. Our fast response motorcycle has recently been upgraded to a new Honda ST1300 Pan European, Fast response just got faster.

At McAllister’s, being a family run operation we have a great sense of community, within our selves as a company and the counties in which we serve. It is for this reason that we have actively been supporting a number of charities for a long time. From moving vehicles to fundraising event’s and the odd spot of modelling (you’ll understand in a minute) we have raised money for a number of different charities and often attend in strong contingent, fund raising dinner dances.

Some of the Charities we help and how :

Reach - for children with limb deficiency – We have attended annual fundraising activity days in Guildford with a sponsored team

Ben - Motor industry benevolent fund – Well supported throughout the social calendar and one of our mechanics has featured in the Britannia BEN Calendar, Mr March

Disability Challengers - Provide play and Leisure opportunities for young people with impairment – We provide financial support and have moved their 21 seated push bike for their fundraising events.

TANY Project Ash - Youth project in Ash Surrey – We provide a breakdown service for their community youth bus in conjunction with Surrey Police free of charge.