Company Profile

McAllisters Recovery was founded in 1974 by Frank McAllister he was joined soon after that by his wife Lesley. The company is still a family run business with son Mark McAllister running the business as Managing Director since 2001. The business is a dedicated vehicle rescue and recovery business providing these services wherever they are required, 24 hours a day 7 days a week.

The organisation is capable of recovering anything from a motorcycle to the largest vehicle legally allowed on roads at this time.The operation is controlled by a 24-hour Control Centre using the latest computer technology and satellite tracking and management system. The Control Centre is staffed on a shift basis, permitting immediate response to any incident any time of the day or night, 7 days a week, 365 days a year. The majority of work comes from,  Police and local Authories, Highways Agency Transport, Bus and Coach and insurance Companies, Motoring Clubs and Associations, local Dealerships and the general motoring public.

McAllisters Recovery was the first UK recovery business to establish a web site presence on the Internet. Internal and external e-mail are now used extensively to assist company management. Live digital images from major incidents are transmitted live by sattelite links via laptop computers and Blackberrys issued to each of the operators who can send infomation back to the control room for incident management.

Company equipment is the latest available to the recovery industry, including a range of 4x4's and liveried cars for rapid response and job assessment. Fully equipped roadside service vehicles range from small roadside vans designed to enter car parks right up to large specialist heavy recovery vehicles with rotating recovery booms and underlift equipment. Furthur to this is also a specialist air cushion recovery unit to assist with righting overturned vehicles and March 2009 we saw the introduction of catch bags into the business and the industry to assist with the safe recovery off overturned LGV vehicles.

In July 2011 the company merged with All Recovery and Repair under the McAllisters Recovery name and Steve Mayhead joined the board of directors as Commercial Recovery and Workshops Director the two companies combined now provides the most experienced and effective commercial recovery team in Surrey with a joint fleet of over 12 heavy recovery vehicles at its disposal. All of our recovery employees are highly skilled and trained to assess and carry out all types of specialised recovery conform to all aspects of PAS 43 and to all aspects of the Highways Agency and NHSS17b requirements. This training is carried out in close assocation with the Institue of Vehicle Recovery by our in house training team.

The operational area is primarily within Surrey and Hampshire.  Although this is the main theatre of operation the organisation is prepared to travel nation-wide as well as onto the continent.

Fire Services and other public bodies have requested the support of the company in other areas to travel to incidents involving fuel tankers and other vehicles carrying hazardous loads. Suitably ADR and IVR recovery trained operators are available within the company to perform these recovery operations and the company specialises in major incident management of serious and complex incidents.

The company is now evolving to focus on more vehicle repair solutions to avoid costly recovery for our customers. We see this involving repairs out of hours both at our workshops and on site, eventually 24 hours a day to provide a truly unique roadside repair and recovery solution that can not be beaten.